Before you pay VFS again — audit your file.

Per the European Commission's most recent published Schengen visa statistics, roughly 28.5% of applications from Kenya were refused — 18,881 refusals out of 66,329 applications (some sources round it to 29.1%). That's nearly one in three, almost double the ~14.8% global average, and around 46% worse than the year before. The single biggest driver is documentation the consulate reads as incomplete or inconsistent, not the applicant's actual profile.

Regular agents fill the Schengen application form and book the VFS Nairobi slot. SwiftPass audits your file against the actual refusal patterns our team documents across the East-African Schengen corridor — unexplained deposits, itinerary cohesion, return-intent evidence — and rewrites the weak sections before you submit. We don't replace your effort; we calibrate it.

No, and any agent who tells you they can is lying — the consulate makes the decision, not the agent. What we can guarantee is that your file will be the strongest version of itself: every known refusal trigger checked, every weak section rewritten, every supporting document calibrated.

Standard tier is 7 business days from upload to an audit-complete file ready for VFS submission. Express tier is 3 business days. Priority is same-day or next business day. Choose based on how soon your VFS Nairobi slot is — we'll tell you which tier you actually need.

No. The $199 is the SwiftPass file-audit + preparation fee. You still pay the official VFS service fee and the Schengen consulate fee (€90 / ~KSh 13,500) directly to VFS Nairobi at your appointment. We never touch those funds.

If the consulate's refusal letter cites a trigger that our audit report marked as cleared, you get a full refund of your SwiftPass fee within 90 business days — no fine print, no appeal panel. We can't refund VFS or consulate fees (those go to a different party), only our own work.

Three checks anyone can run. (1) SwiftPass Global, LLC is a Delaware-incorporated US entity (EIN 98-1841660) — verify us on the Delaware Division of Corporations registry. (2) We never take VFS or consulate fees — those go directly to VFS Nairobi at your appointment, not to us. (3) Every applicant gets a written audit report inside their SwiftPass dashboard, signed and timestamped — there's a paper trail you control. If any agent tells you to wire them the consulate fee, walk away.

Yes. SwiftPass Global, LLC is incorporated in Delaware, USA — EIN 98-1841660, headquartered at 131 Continental Dr, Suite 305, Newark, Delaware. You can verify the filing on the Delaware Division of Corporations registry. We're not trademarked yet but the corporate filing is public. Our infrastructure runs on Supabase, AWS and Stripe — all enterprise providers with their own SOC 2 / ISO 27001 attestations.

Your $199–$799 is held by Stripe, not us — and Stripe operates a 120-day chargeback window for any service not delivered. Every step of your case is logged in your SwiftPass dashboard with timestamps. If we go silent for 72 hours during business days, you have a documented dispute trail and Stripe's protection. We've also published our refund policy at /refund-policy — read it before you pay, not after.