Section 01
Information We Collect
Personal Information
To process your visa application, we collect:
- Full name, date of birth, nationality, and passport details
- Contact information — email address, phone number, and mailing address
- Travel details — destination country, travel dates, and purpose of visit
- Financial information for payment processing only (never stored in full on our servers)
- Supporting documents — passport scans, photographs, proof of accommodation, financial statements, and any other embassy-required documents
Automatically Collected Usage Data
When you visit our platform, we automatically collect:
- IP address and approximate geolocation (used solely for currency and language preferences)
- Browser type, device model, and operating system
- Pages visited, time on page, and navigation patterns
- Referral source and search terms that led you to our platform
- Cookies and similar tracking technologies (see Section 07)
Section 02
How We Use Your Data
We process your personal information under the legal bases of contractual necessity, legitimate interest, and consent (where applicable). Specifically, we use your data to:
Process Your Visa Application
Submit your documents and application to the relevant embassy, consulate, or visa processing authority on your behalf.
Communicate Application Status
Send transactional emails and notifications about your application progress, document requests, and important deadlines.
Improve Our Service
Analyze aggregated usage patterns to identify friction points, enhance UX, and improve success rates.
Fraud Prevention
Detect and prevent fraudulent transactions, identity theft, and abuse of our platform.
Legal Compliance
Meet applicable regulatory requirements and respond to lawful government or legal requests.
Marketing (with explicit consent)
Send promotional emails about visa tips, destination guides, and SwiftPass updates. You may opt out at any time via the unsubscribe link.
Section 04
Security Measures
We implement multiple overlapping security layers to protect your sensitive data:
256-bit AES Encryption
Military-grade encryption for all data at rest and in transit — the same standard used by banks, government agencies, and the US Department of Defense.
SOC 2 Type II Certified
Independently audited security controls covering security, availability, processing integrity, confidentiality, and privacy. Audits conducted annually by third-party firms.
GDPR & CCPA Compliant
Full compliance with EU General Data Protection Regulation and California Consumer Privacy Act. We maintain a formal data register and appoint a Data Protection Officer.
Quarterly Penetration Testing
Independent cybersecurity firms conduct quarterly penetration tests and vulnerability assessments. Critical findings are remediated within 24 hours.
Role-Based Access Control
Strict need-to-know access policies ensure only authorized personnel can view sensitive application data. All access events are logged, monitored, and audited.
ISO 27001 Certified Data Centers
Physical data centers with biometric access, redundant power, environmental controls, 24/7 on-site security, and automated geo-redundant backups.
Section 05
Your Privacy Rights
Depending on your location, you may have the following rights over your personal data. To exercise any right, contact us at privacy@swiftpassimmigration.com. We will respond within 30 days.
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data, subject to legal retention obligations.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Opt out of certain types of data processing, including marketing.
Right to Restrict
Request that we limit how we use your personal data.
Right to Withdraw Consent
Revoke consent for any optional data collection at any time.
Right to Lodge a Complaint
File a complaint with your local data protection supervisory authority.
Section 06
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law:
Active applications
Duration of processing + 90 days
Extended if appeal or dispute is open
Completed applications
Up to 7 years
Required for legal, tax, and regulatory compliance
Account & profile data
Until you request deletion
Subject to legal retention minimums
Payment records
7 years
Required under financial regulations
Marketing data
Until you unsubscribe
Promptly honored within 10 business days
Security logs
12 months
For fraud detection and incident response
Section 08
International Data Transfers
SwiftPass is operated from the United States. If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, your information may be transferred to and processed in countries that provide different levels of data protection than your home country.
Section 09
Data Breach Policy
In the unlikely event of a data breach affecting your personal information, we commit to:
Immediate Containment
Isolate affected systems and halt any ongoing unauthorized access within hours of detection.
Prompt Notification (within 72 hours)
Notify affected users and relevant data protection authorities within 72 hours of discovery, as required by GDPR Article 33.
Transparent Communication
Clearly explain what data was affected, the potential risks, and the specific circumstances of the breach.
Remediation Actions
Detail the immediate and long-term steps taken to contain, remediate, and prevent recurrence.
Section 10
Children's Privacy
SwiftPass is not intended for individuals under 13 years of age (or under 16 in the European Union). We do not knowingly collect personal information from children.
Section 11
Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Section 12
Contact Us
For questions, data requests, or concerns about this Privacy Policy:
SwiftPass Global LLC
General Support
support@swiftpassimmigration.comPrivacy Inquiries
privacy@swiftpassimmigration.comRegistered Office
131 Continental Dr Suite 305, Newark, DE 19702, USA