Legal Agreement

Terms of Service

Effective: October 28, 2025·Last updated: October 28, 2025·Governing Law: Delaware, USA

These Terms of Service ("Terms") constitute a legally binding agreement between you and SwiftPass Global LLC ("SwiftPass", "we", "us", "our"). Please read them carefully before using our services.

By accessing or using SwiftPass, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our services.

Section 01

Acceptance of Terms

By accessing or using any part of swiftpassimmigration.com or SwiftPass mobile applications ("Platform"), you affirm that you:

  • Are at least 18 years of age, or have obtained parental or guardian consent
  • Have the legal capacity to enter into binding contracts in your jurisdiction
  • Are not barred from receiving services under applicable law
  • Have read, understood, and agree to be bound by these Terms and our Privacy Policy
If you are using SwiftPass on behalf of an organization or business, you represent that you have the authority to bind that entity to these Terms.

Section 02

Our Services

SwiftPass Global LLC provides visa application facilitation services. We assist individuals in preparing, organizing, and submitting visa applications to the appropriate embassy or consulate. Our services include:

Application Processing

Review, preparation, and submission of your visa application to the target embassy or consulate on your behalf.

Document Review

Professional review of your supporting documents to identify deficiencies before embassy submission.

Expert Consultation

One-on-one sessions with licensed immigration consultants to guide your visa strategy.

Embassy Fee Payment

Optional service to deposit government visa fees with us — we handle the embassy payment on your behalf (+$45 convenience fee).

Application Tracking

Real-time status updates on your application progress through your SwiftPass dashboard.

Critical disclaimer: SwiftPass is an independent visa facilitation service. We are not affiliated with, endorsed by, or acting as agents of any government, embassy, or consulate. Visa approval is entirely at the discretion of the relevant government authority. We cannot guarantee visa approval.

Section 03

User Accounts

To access most SwiftPass features, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information when it changes
  • Keep your login credentials strictly confidential
  • Accept full responsibility for all activity that occurs under your account
  • Notify us immediately of any unauthorized account access at support@swiftpassimmigration.com

SwiftPass reserves the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent activity. We are not liable for losses resulting from unauthorized use of your account due to your failure to secure your credentials.

Section 04

Payment Terms

Service Fees

All service fees are displayed in USD and are due in full at the time of purchase. By completing payment, you authorize SwiftPass to charge the stated amount to your chosen payment method.

Government Visa Fees

Government fees are entirely separate from SwiftPass service fees. Government fees are charged by, and paid directly to, the relevant embassy or government agency. SwiftPass has no control over government fee amounts, and these fees are non-refundable under any circumstances regardless of visa outcome.

Payment Methods

  • Credit and debit cards (Visa, Mastercard, Amex) via DPO Pay
  • M-Pesa mobile money (Kenya)
  • Stripe and PayPal where available

Currency & Taxes

All transactions are processed in USD unless otherwise specified. You are responsible for any applicable taxes, import duties, or transaction fees levied by your local jurisdiction or financial institution.

Refunds

Refunds are governed exclusively by our Refund Policy, which is incorporated into these Terms by reference. Please review it carefully before purchasing.

Section 05

User Obligations

By using SwiftPass, you represent, warrant, and agree that:

  • All information and documents you submit are accurate, complete, and authentic to the best of your knowledge
  • You will not submit forged, falsified, or misleading documents under any circumstances
  • You will respond promptly (within 48 hours) to requests for additional information or documents
  • You are the person identified in the application, or have legal authority to submit on behalf of the applicant
  • You understand that visa denial by an embassy does not entitle you to a refund of government fees
  • You will comply with all applicable laws in your use of our platform
  • You have obtained necessary consent to share personal data of third parties (e.g., travel companions) with SwiftPass
Submission of false information or fraudulent documents may constitute a criminal offense in your jurisdiction and can result in permanent visa bans, criminal prosecution, and immediate termination of your SwiftPass account without refund.

Section 06

Prohibited Activities

The following activities are strictly prohibited on the SwiftPass platform:

Submitting fraudulent, forged, or materially misleading information or documents
Impersonating another person or entity
Attempting to gain unauthorized access to other user accounts or our systems
Using automated bots, scrapers, or scripts to access or extract platform data
Interfering with the platform's infrastructure, security, or other users' experience
Using SwiftPass to facilitate any illegal immigration activity
Reproducing, distributing, or reselling SwiftPass services or content without authorization
Reverse engineering, decompiling, or attempting to extract source code from our platform
Uploading malware, viruses, or any code designed to damage or disrupt our systems
Engaging in harassment, abuse, or threatening behavior toward SwiftPass staff or other users

Violation of these prohibitions may result in immediate account termination, legal action, and reporting to relevant law enforcement agencies.

Section 07

Intellectual Property

All content on the SwiftPass platform — including but not limited to software, source code, design, logos, trademarks, text, graphics, and data — is owned by or licensed to SwiftPass Global LLC and is protected under applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform solely for your personal visa application needs. This license does not include the right to:

  • Modify, adapt, or create derivative works of our platform or content
  • Sublicense or transfer the rights granted to any third party
  • Use our trademarks or branding without prior written consent
  • Commercially exploit any part of our platform or content

All rights not expressly granted are reserved by SwiftPass Global LLC.

Section 08

Disclaimers

No Guarantee of Visa Approval

SwiftPass provides visa application facilitation only. Visa decisions are made exclusively by sovereign government authorities. We make no representation, warranty, or guarantee that your visa application will be approved. Past approval rates do not guarantee future outcomes.

Platform Provided "As Is"

To the maximum extent permitted by law, SwiftPass is provided "as is" and "as available" without warranties of any kind — express, implied, or statutory — including merchantability, fitness for a particular purpose, or non-infringement.

Accuracy of Information

While we strive to keep visa requirements and fee information current, immigration laws change frequently. SwiftPass does not guarantee the accuracy, completeness, or timeliness of visa requirement information displayed on our platform. Always verify current requirements directly with the relevant embassy.

Third-Party Services

SwiftPass may link to or integrate third-party services. We are not responsible for the content, privacy practices, or actions of third-party websites or services.

Section 09

Limitation of Liability

To the maximum extent permitted by applicable law, SwiftPass Global LLC, its directors, officers, employees, agents, and affiliates shall not be liable for:

  • Visa denial or rejection by any government authority
  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, goodwill, or business opportunity
  • Losses arising from embassy closures, government policy changes, or force majeure events
  • Delays caused by incomplete or inaccurate information provided by you
  • Any loss or damage arising from unauthorized access to your account due to your own negligence

Aggregate Liability Cap: In any event, SwiftPass's total cumulative liability to you for any claims arising under or related to these Terms shall not exceed the total amount you paid to SwiftPass for the specific service giving rise to the claim in the 12 months preceding the event.

Section 10

Indemnification

You agree to indemnify, defend, and hold harmless SwiftPass Global LLC and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to:

  • Your violation of these Terms
  • Your submission of false, fraudulent, or misleading information or documents
  • Your use of the platform in violation of any applicable law or regulation
  • Any claim by a third party arising from your actions in connection with SwiftPass

Section 11

Termination

SwiftPass reserves the right to suspend or permanently terminate your account and access to our services, at our sole discretion, with or without notice, in the event that:

  • You violate any provision of these Terms
  • You provide false or fraudulent information
  • Your account is used for prohibited activities
  • Continued provision of services creates legal or regulatory risk for SwiftPass
  • Required by applicable law or order of a competent authority

You may terminate your account at any time by contacting support@swiftpassimmigration.com. Termination does not affect any refund rights or obligations that existed prior to termination. Sections 07, 08, 09, 10, and 12 of these Terms survive termination.

Section 12

Governing Law & Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict-of-law provisions.

Informal Resolution

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes informally. Contact us at legal@swiftpassimmigration.com with a written description of the dispute. We will respond within 30 days.

Arbitration

If informal resolution fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall be conducted in Delaware, USA. The arbitrator's award shall be final and binding.

Class Action Waiver

You waive any right to participate in a class-action lawsuit or class-wide arbitration. Disputes must be brought on an individual basis only.

Section 13

Contact Us

For legal inquiries, account issues, or questions about these Terms:

SwiftPass Global LLC

Registered Office

131 Continental Dr Suite 305, Newark, DE 19702, USA